WHY FEATURES DON'T MATTER ANYMORE: THE NEW LAWS OF DIGITAL TECHNOLOGY
——Andreas Pfeiffer
"10 fundamental rules for the age of user experience technology",
1.More features isn't better, it's worse;
2.You can't make things easier by adding to them;
3.Confusion is the ultimate deal-breaker;
4.Style matters;
5.Only features that provide a good user experience will be used;
6.Any feature that requires learning will only be adopted by a small fraction of users;
7.Unused features are not only useless, they can slow you down and diminish ease of use;
8.Users do not want to think about technology: what really counts is what it does for them;
9.Forget about the killer feature. Welcome to the age of the killer user-experience;
10.Less is difficult, that's why less is more。